Shipping policy


FREE WORLDWIDE SHIPPING ON ALL ORDERS! 

Who enjoys paying for shipping? No one. And everyone deserves skin they adore!

Shipping Timelines

North America
United States 7-12 business days
Canada 6-12 business days

 

Europe
United Kingdom 7-10 business days

 

Oceania
Australia 7-12 business days
New Zealand 7-12 business days


International Shipping:

We currently ship to the following countries:

  • North America: The United States and Canada.
  • Oceania: Australia and New Zealand.
  • Europe: United Kingdom.

Handling:

We strive to dispatch all orders within 1-5 business days. All orders include tracking from dispatch to delivery.

Please note: We aren’t responsible for customs or import fees, nor for delays, lost or damaged parcels, or orders sent to incorrect addresses. However, if something goes wrong, email us at hello@mysyna.com and we will be more than happy to help trace or investigate any delivery issues.

Tracking your order:

Once your order ships, you’ll receive an email with your tracking number.

Track your package here

Shipping Inquiries:

For any shipping-related questions, reach out to us at hello@mysyna.com. We’ll get back to you within 2 business days.


120-Day Return Policy

120-Day Returns: 
Try it risk-free! If you’re not completely in love with your SYNA device, return it within 120 days for a full refund. Learn more here.